Packaging
Here at Wax and Beans, we double wrap your records!  We use at least an inner and outer layer of cardboard packaging to ensure we have the best chance of getting your records to you safely :)

UK Shipping
We aim to dispatch orders same day for those received before 3:30pm on working days.  Items ordered after 3:30pm or on Saturdays, Sundays or Bank Holidays are dispatched on the next working day.  We use Royal Mail Tracked 24 and Royal Mail Tracked 48 services, which include full end-to-end tracking.

Royal Mail Tracked 24
✔ UK customers only
✔ End-to-end tracking
✔ Photo on delivery
✔ SMS or email notifications to recipients
✔ Next working day delivery aim
✔ Change your delivery options before delivery is attempted

Royal Mail Tracked 48
✔ UK customers only
✔ End-to-end tracking
✔ Photo on delivery
✔ SMS or email notifications to recipients
✔ Aims to deliver in two to three working days
✔ Change your delivery options before delivery is attempted

Free UK Shipping
We offer free shipping for UK mainland orders over £100.  Free shipping will automatically be adjusted during the checkout process, so don't worry, it's hassle free! If your order includes items which aren't in stock (e.g. pre-orders), we will post your items as soon as we receive the last product.  

If you'd like to add to an existing order that is awaiting products, you're more than welcome to, however, you'll need to contact us so we can edit your existing order and take payment - our system doesn't allow us to automate this yet.

Unfortunately we can't offer free shipping for customers overseas.

Pick Up / Click & Collect
We offer Pick Up (Click & Collect) on all our orders.  During the checkout process you will be offered shipping or Pick Up (Click & Collect), if you select Pick Up, you will receive a follow up email to let you know when your item is ready to collect (usually within 24 hours for items in stock).  Please pop into the shop (16 Market Street, Bury, BL9 0AJ) to collect your order.

Local Delivery
We currently offer local doorstep deliveries for a £1 delivery charge.  At present, we cover the following postcodes: BL0, BL1, BL2, BL3, BL4, BL5, BL6 BL7, BL8, BL9, M24, M25, M26, M27, M45, OL10, OL11, OL12.  If you live in an eligible postcode area, you will have the option to select Local Delivery during the checkout process.

Worldwide Shipping
Wax and Beans ships any item globally.  There is a shipping calculator included in the checkout process that shows our rates based on your location.  We use a variety of services for global shipping, as this allows us to find the most cost effective option to send your parcel.  Most of these services are tracked, with tracking information automatically sent to the recipient.  From time to time, we may need to contact you due to changes in pricing that we've not been aware of.  If this happens, we ask that you cover the cost of the additional shipping fee, or we can provide you with a full refund.

Undelivered / Returned Parcels
If your package is returned to us because it’s not collected from a local depot or there is a problem with the address, we will contact you with options.  We can re-send your time, but we’ll need you to pay another postage fee, or we can refund your item, minus the original postage fee.